Maison Marasil ships to Greece free of charge and to all countries of the European Union with a charge of 15€ except Cyprus where shipping is handled by ACS with a charge of 7€. Customers located in countries outside the European Union apart from the shipping costs, may be liable to pay local sales taxes and customs duties on arrival of their order.
You will receive an e-mail advising you of the date your order was delivered to the courier company. This e-mail will also indicate a specific tracking number.

You can enter the tracking number on the (orders in Greece) and (orders outside Greece) websites to check the status of your order.

Through our e-mail, you will be able to track your order automatically, without the need of visiting the above websites.

This process concerns all items dispatched both in Greece and abroad:

If the order is delivered to your specified address and there is no one available to collect it, the courier company will leave a note, asking you to contact the relevant representative. Your order will remain with the ELTA/DHL courier companies for 10 working days. During this time, you will be able to arrange a re-delivery date and time that suits you best.

If you do not contact them within 10 days, the product will automatically be returned to our company. In this case, we will get in touch with you to discuss alternative solutions.
Christening items are only shipped within Greece. The estimated delivery time may vary on Chistening items (candle, bag) since they are manufactured and shipped upon request.